Royal Mail delivered a target-beating performance in the AB postcode area for the financial year 2013-14 with 94.3 per cent of First Class mail delivered on time, the next day after posting.
Nationwide, Royal Mail beat its 93.0 per cent First Class mail target with 93.2 per cent of this mail delivered next working day. It also exceeded its Second Class mail target of 98.5 per cent, delivering 98.9 per cent of this mail within three working days. Royal Mail has one of the highest service specifications of any major European country. The results are published in the latest Royal Mail Quality of Service report, covering the fourth quarter of the financial year.
Rob Jenson, Royal Mail Operations Director, commented: “I would like to thank our postmen and women for their ongoing commitment and dedication.”