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Trading Standards issue advice on doorstep traders

Aberdeenshire Council Trading Standards are warning homeowners to think twice before employing doorstep callers who may be offering building, driveway or gardening services.

Trading Standards are receiving complaints from local consumers who have agreed for work to be carried out by doorstep callers and then find the work is of poor quality.

By employing a trader on the doorstep the homeowner has very little assurance of the skills of the workmen and will probably not know the true identity of the business. If things go wrong, there may be nobody to complain to or claim compensation from.

Rogue traders, who are often not based locally, frequently over price the work or even increase the price after the work has started. Trading Standards have also received complaints where the trader has started digging up the driveway before the homeowner has agreed to the work in order to try and bully them into agreeing to the job.

Rogue traders have been linked to various types of doorstep crime such as distraction burglary and theft.

Criminals have also been known to steel money from inside the home or garden tools from sheds and garages. Homeowners should never allow anyone in their home unless they know and trust them.

Consumers wanting further advice or who wish to report rogue traders should contact Trading Standards on 08454 040506 or in an emergency contact Police Scotland on 101 or 999.

Free Trading Standards door stickers can also be obtained by contacting Trading Standards or visiting their office in Fraserburgh.

For further information, visit Trading Standards at www.aberdeenshire.gov.uk/tradingstandards/

 

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