The application process for a national initiative that makes it easier for people with severe mobility problems to travel has been improved, allowing customers to apply online.
The Blue Badge scheme, overseen by Transport Scotland, is designed to help people with significant mobility problems to travel independently, as either a driver or a passenger, by letting them park close to their destination.
The system operates throughout the UK and, in Scotland, is managed by local authorities who deal with applications and issue badges.
The scheme does not apply to off-street car parking, such as privately operated car parks.
As part of the project to simplify the applications process for Aberdeenshire residents, customers can now apply online or phone a dedicated number for support.
Under the new arrangements, the quickest and easiest way to apply is using the online facility by visiting www.bluebadgescotland.org
Applications can also be made by calling 08456 08 12 00 between 8am and 6pm, Monday to Friday, with support also available by email at firstname.lastname@example.org
The project has been developed as part of Aberdeenshire Council’s Improving the Customer Experience project and is now being administered by the benefits team and supported by the authority’s contact centre team. The service was previously administered by the council’s registrars team.
Customers who receive support in certain categories of benefits may automatically qualify for a Blue Badge. Those who do not qualify automatically may still be able to secure a badge through assessment by an independent mobility assessor.