21 members of the public turned out to have their say on the bus service in Fraserburgh, managing director of Stagecoach Steve Walker also attending.
Fraserburgh and district councillor Ian Tait had arranged the meeting on Tuesday night, seeking to follow up on promises that were made in a similar meeting back in July.
Some improvements, Mr Walker said, had come in later than he would have liked.
He added: “We’re still not where we want to be.
“In terms of fleet replacement, it’s been delayed slightly due to internal cascade problems down South.
“The plan is still on track. We’ve started thinking on the network review. That’s still earmarked for January to go out to consultation.”
Members of the public, meanwhile, raised concerns about several ongoing issues, in particular the Aberdeen to Fraserburgh service which, supposedly, sees residents of Ellon take bus seats that would otherwise be used be Fraserburgh passengers.
It was suggested that bus drivers refuse entry to people asking for tickets to Ellon.
“In terms of the legislation, we can’t refuse entry to anybody unless they’re intoxicated or will be a danger to other passengers,” Mr Walker responded.
He added that, in the short-term, the solution was to duplicate busy services where possible.