Council to advise sheltered housing tenants of changes to service

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Aberdeenshire Council is to meet with around 1,500 tenants of 63 sheltered housing schemes over two weeks to advise them of changes to the service approved by councillors at a meeting of the Social Work and Housing Committee in February.

Tenants received letters about the changes members agreed would take place on a phased basis and sheltered housing coordinators have arranged local meetings to ensure tenants are aware of what it means for them.

Changes include:

q Mobile teams of sheltered housing officers and how this will work in practice

q Response arrangements, contact details and how staff will respond to calls

q New arrangements for cleaning

Aberdeenshire Council’s Head of Older People and Disabilities Patricia Maclachlan said: “This has been a huge project and we have involved tenants and staff at every stage of the process since it began in October 2009.

“We found that many sheltered housing complexes across the area had different ways of operating and levels of housing support.

“The changes will make sure the service is not only equal across the area but is as efficient as possible whilst also protecting the service for future generations. It is not just about saving money but making sure we continue to offer a high level of service for a growing older population.

“Staff will meet with tenants in every Aberdeenshire scheme to explain the details of the new arrangements and give them the opportunity to ask questions, raise concerns and find out how their scheme will develop.”

Savings of around £450,000 per year are expected to be made.