Postcards sent for survey

Aberdeenshire Council is urging residents and businesses to complete and return broadband survey postcards which have been posted to all addresses in the local authority area.

Residents and businesses are advised that if they have not received a postcard survey, or if it has been lost, they can collect a new postcard from their local Area Office or public library. Alternatively, a postcard can be requested by emailing their name and delivery address to

Aberdeenshire Council has already agreed to contribute up to £18 million to improve broadband services in the area but it must provide evidence of demand from residents and businesses in order to be in the best position to demonstrate the need for the infrastructure improvements involved to the Scottish Government.

Completed postcards should be returned by Thursday, February 28

Within the UK, rural Scotland’s broadband services are amongst the poorest and in Aberdeenshire, 17% of all addresses have no broadband connection because of infrastructure constraints. This is insufficient to undertake many essential applications such as remote working, online health consultations and video streaming. A further 80% of addresses do not enjoy service speeds greater than 6Mbps (Megabits per second).

The Scottish Government has begun a procurement programme to deliver upgraded infrastructure capable of delivering broadband speeds of at least 24Mbps to 75% of premises in each local authority area by the end of 2015, and a basic service of 2Mbps to the remaining 25%.